Privacy Policy

Last Updated: May 30, 2025


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1. Information We Collect

a. Personal Information
This may include:
- Business name and address
- Email address and phone number
- Contact information of users
- Payment details for billing purposes

b. Usage Information
We may collect usage data, including:
- Device and browser type
- Pages and features accessed
- Time and duration of sessions
- IP address and log data

c. Sales and SRM Data
The App interacts with Revenue Quebec’s Web SRM and Clover POS systems, and may collect:
- Transaction records
- Sales summaries
- Device event logs
-Connectivity and diagnostic data

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2. How We Use Your Information

  • Provide and improve the App and related services
  • Process payments and manage billing
  • Communicate with you about your account, system updates, or changes to the service
  • Ensure legal and regulatory compliance (e.g., with Revenue Quebec SRM standards)
  • Monitor system performance and prevent fraud or misuse

3. Disclosure of Information

  • We do not sell or rent your personal information. We may share it only:
  • With service providers who assist in delivering the App (e.g., hosting, support, payment processing)
  • To comply with legal obligations or respond to lawful requests
  • In the event of a business transfer, such as a merger or acquisition
  • With your consent

4. Data Storage and Security

  • We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. Data may be stored on servers located in Canada or the United States.
  • You are responsible for maintaining the security of your login credentials.

5. Data Retention

  • We retain your data only as long as necessary:
  • To fulfill the purposes described in this Policy
  • To comply with our legal obligations
  • To resolve disputes and enforce our agreements
  • You may request deletion of your data by contacting us, subject to our legal obligations.

6. Your Rights

  • Depending on your province, you may have the right to:
  • Access and correct your personal information
  • Withdraw your consent at any time (where applicable)
  • Request deletion of your data
  • Lodge a complaint with a privacy authority (e.g., the Commission d’accès à l’information du Québec)

7. Children’s Privacy

  • The App is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. Changes will be posted in the App and/or communicated via email. Your continued use of the App indicates acceptance of the updated policy.

9. Contact Us

  • Initio Apps
    650-1310 Greene Ave
    Westmount, Quebec H3Z 2B2
    Tel: (438) 260-1412
    Email: support@clovermevweb.ca